Home Energy Evaluations

Get a Home Energy Evaluation in person or straight from your smartphone. Call 1-855-237-2673 to schedule.

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We’ve gone virtual.

Now you can get one of our professional Home Energy Evaluations right from your smartphone. Convenient and safe, virtual evaluations let you schedule a guided walkthrough of your home with a Home Energy Advisor. Using augmented reality (AR) technology, your Home Energy Advisor will evaluate your home and make energy-saving recommendations.

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What to expect with your Virtual Home Energy Evaluation.

All you need is a smartphone and our Home Energy Advisors will guide you through the rest.

  • Call us at 1-855-237-2673 to schedule your evaluation.
  • At your scheduled time, you’ll receive a unique web link to connect with your virtual Home Energy Advisor.
  • After allowing your mobile browser temporary access to your camera and microphone (the same way you would Facebook or Zoom), you’ll be connected to your virtual Home Energy Advisor.
  • Your Home Energy Advisor will guide you around your home while they ask you questions about your home’s energy usage.
  • You stay in full control of the experience. That means you can pause your audio or video at any time if there are parts of your home you don’t want your advisor to have virtual access to.
  • At the end of your appointment, you’ll receive a customized report, an energy savings kit and a Home Depot gift card via mail for your participation.
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What does a Home Energy Advisor evaluate?

During your Home Energy Evaluation, your advisor looks at 10 different areas:

Windows and doors

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Electric water heater

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Wall insulation

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Appliances / electronics

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What happens after the evaluation?

After your virtual evaluation, you’ll receive your home’s eScore, ranking your home’s energy efficiency on a scale of 1-10. You’ll also get your eScore report with customized prioritized recommendations for ways to improve your home’s energy efficiency.

Once you have your eScore report, we can also help with upgrades. Financing is available in most areas and our Quality Contractor Network makes it easy to find a TVA-approved contractor. We’ll even inspect the work after it’s done, for a little extra peace of mind.

Are you ready to take the first step toward having an energy efficient and happy home? Let’s get started!

Contact Us

Call us at
1-855-237-2673

For general questions or to register to participate, call us toll free. Our customer service representatives are available Monday through Friday, 7am – 5pm CST.

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Submit a question online to Customer Support

We look forward to helping you with your inquiry. We promptly respond to inquiries in the order in which they are received.

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Frequently Asked Questions

Browse our FAQs for answers to the most common questions.

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